Return & Exchange Policy

Thank you for shopping with Vedic Looms. This policy outlines the terms and conditions for returns and refunds on purchases made through our website.

Returns

We accept returns within 14 days of purchase under the following conditions:

• Items must be unused, in their original condition, and in the original packaging as received.
• To initiate a return, please contact us at vediclooms@gmail.com with your purchase details and reason for return.

Refunds

Refunds are processed after we receive and inspect the returned item.

Eligibility for Refund

Refunds are available for products that are defective or damaged upon receipt.

Exceptions for Refund

Please note the following exceptions to our return policy:

• Bespoke sarees (Sarees made to order)
• Sarees bought upon customer’s request
• Sale items are final and cannot be returned or exchanged unless they arrive in a damaged or defective condition. In such cases, we will replace the item or

Refund Process

1. Contact our customer service team at vediclooms@gmail.com  within 4 days of receiving the item.
2. Provide proof of defect or damage (e.g., photos or videos).
3. Upon approval, return the item as per the instructions provided.

Refund Timeframe

• Refunds will be processed within 7 -14 days of receiving and approving the returned item.

For any questions or concerns, please contact us at +971 501609692.

We value your satisfaction and aim to provide a seamless shopping experience at Vedic Looms!